KNOWLEDGE AND COMMUNICATIONS MANAGER
Company: Amentum
Location: Washington
Posted on: October 3, 2024
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Job Description:
This position is contingent upon Customer approval, funding, and
position availability.POSITION SUMMARYAmentum seeks qualified
Knowledge and Communications Manager(s) in anticipation of an
award. The Knowledge and Communications Manager shall oversee and
control all communications and knowledge management aspects of the
project. The project requires a robust communications and knowledge
management strategy that contemplates frequent and compelling
communications materials, sharing of status and successes and
management with a wide range of global stakeholders in multiple
languages, the capturing, sharing and accessibility of program
metrics and results and a multi-platform approach for disseminating
program work.The Knowledge and Communications Manager shall develop
and champion the program knowledge management strategy and ensure
programmatic alignment with the objectives of the customer and
organization. The ideal candidate will bring experience developing
effective knowledge management frameworks, capturing and
translating programmatic achievements into compelling
communications materials, experience working across myriad
platforms, establishing good rapport with organizational and
customer stakeholders to foster a collaborative environment focused
on telling the stories of programmatic excellence. S/he will mirror
our culture of synergy, collaboration, flexibility, adaptability,
integrity, transparency and growth. Candidates must be comfortable
working in a dynamic and high-energy environment.This position will
be considered fully remote but must be able to accommodate the
Eastern US time zone.DUTIES:Establish a culture of knowledge
sharing by developing and implementing a comprehensive
communications and knowledge management strategy, a concrete roll
out plan, metrics and standard operating procedures tailored to
specific requirements of the prospective award.Provide training,
coaching and mentoring to staff to ensure all understand the
objective of the strategy and knowledge management processes and
hold staff accountable for actively supporting and contributing to
achievement of objectives.Translate technical and operational
information into compelling communications materials and led the
coordination, development and quality control of all programmatic
communications materials and reports.Set up comprehensive program
specific knowledge management systems, including filing parameters,
and perform ongoing reviews and monitoring to ensure all
documentation is saved in the appropriate location and is up to
date.Review knowledge management strategy and approach at least
once a year, implementing course-corrections, identifying risks and
areas for improvement and sharing any proposed updates with
leadership.Responsible for ensuring appropriate controls of
information accessibility for files (ie. finance and human
resources)Work collaborative with internal and external
stakeholders to promote and optimize knowledge assets.Develop,
oversee and monitor program-wide communications, ensuring all
contractual requirements and approvals are met and secured ensuring
timely messaging, seamless exchange of information, resolution of
issues, responsiveness to customer feedback, and implementation of
communication improvements.Develop and plan the structure and
content for a program-wide database of cost-saving initiatives,
lessons learned, and improvements implemented to use in award fee
evaluations, leadership reports, management decisions, and
corrective action plans.Establish goals and metrics to strengthen
customer relationships through improved frequency, documentation,
and tone of communications. Prepare annual self-evaluations in
collaboration with technical and operational team.Help technical
team capture know knowledge and share programmatic reports with HQ
leadership team.Support project leadership in crafting internal and
external communications, newsletters and other materials as
required,Serve as Executive Editor for the program performing QA/QC
of all knowledge assets prior to dissemination, submission, and
distribution.Perform other duties and special projects as
required.REQUIREMENTS:Minimum ten (10) years of experience working
in a combination of communications, knowledge management, public
relations, organizational development, program management
environment. Experience with USAID and/or Global Health
stakeholders preferred.Well-developed communication skills with
ability to interface with multiple levels of internal and external
stakeholders is required.Experience using multiple platforms for
knowledge sharing.Ability and willingness to travel to austere
environments as and when needed (approximately 10%) is
required.Education: A bachelor's degree in communications,
education, business, management, knowledge and/or information
management, international affairs, global health or associated
discipline from an accredited college is required.Language Skills:
Proficiency in written and oral English language.Knowledge, Skills,
and Abilities:Organization, time management and strong
interpersonal and cross-cultural skills required.Leadership,
effective communication, problem-solving, coaching and teamwork
skills are required.Proven ability to develop and implement
knowledge management strategies and develop high quality
communications products.Influencing ability to ensure all team
engagement in strategy implementation, knowledge capture and
dissemination.Well-developed communication skills with ability to
interface with multiple levels of internal and external
stakeholders is required.DESIRED QUALIFICATIONS:Experience with
USAID and/or Global Health stakeholders preferred.Additional
language skills in French a plus.This position is contingent upon
Customer approval, funding, and position availability.Amentum is
proud to be an Equal Opportunity Employer. Our hiring practices
provide equal opportunity for employment without regard to race,
religion, color, sex, gender, national origin, age, United States
military veteran's status, ancestry, sexual orientation, gender
identity, marital status, family structure, medical condition
including genetic characteristics or information, veteran status,
or mental or physical disability so long as the essential functions
of the job can be performed with or without reasonable
accommodation, or any other protected category under federal,
state, or local law. Learn more about your rights under Federal EEO
laws and supplemental language at EEO including
Disability/Protected Veterans
(https://www.dol.gov/agencies/ofccp/posters) and Labor Laws Posters
(https://protect-us.mimecast.com/s/MI5TC2kqOqsOBPMVfnZ32U) .
Keywords: Amentum, Bowie , KNOWLEDGE AND COMMUNICATIONS MANAGER, Executive , Washington, Maryland
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